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Questions about AureaDesk? We are happy to help.
Want to know more about what AureaDesk can do, what it costs, or which insights it can draw from your TOPdesk environment? Fill in the form and we will get back to you within one working day.
Prefer direct contact? Call or email us.
Already a customer and looking for support?
Email your question to servicedesk@aureadesk.com, or use the “Contact service desk” button in the Account menu of your own environment at yourorganisation.aureadesk.com. Please mention the name of your environment. Always report an outage or a suspected data breach by email. Working hours, response times and the status page are on Support and management.
Connecting takes one action in TOPdesk
You create one new operator in TOPdesk with API access and read-only rights on the data. You share the application token (in older TOPdesk versions: application password) through the channel we indicate, not through this form. Beyond that there is nothing to configure in TOPdesk: no plug-in, no installation, no extra fields, no changes to your processes.